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Suite 110 He has founded two companies – Airespace and Espressive. Investors include General Catalyst Partners and Wing Venture Capital. As CEO at Espressive, Pat is set to transform the enterprise self-service experience to a consumer-like approach that drives employee adoption and significantly reduces help desk calls.

United States Today I am joined by Pat Calhoun, CEO of Espressive, a virtual support agent that automates help desk resolution with AI. Phrases understood.
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Ticket deflection. 83%. contact us; request demo; We had 40% fewer agents on our IT service desk versus the prior year when the work from home mandate brought a 292% increase in call volume.

They will also share 2020 predictions related to AI technology as well as chatbot deployments and trends. As CEO at Espressive, Pat is set to transform the enterprise self-service experience to a consumer-like approach that drives employee adoption and significantly reduces help desk call volume. Subscribe to the HR Technologist Weekly Newsletter.By submitting your e-mail address you agree to our Pat Calhoun is a visionary leader with an intense focus on user experience and customer adoption. Most recently, Pat served as SVP of Product at ServiceNow. Prior to that, he was general manager of the McAfee network security business. The idea behind Espressive was based on the realization that employees find it hard to get answers to questions and resolution to issues that they face. He also founded Airespace that grew to over $80M in revenue before being sold to Cisco for $450M. HR Technologist.com and its partners use cookies to help personalize content and ads, provide social media features, and analyze traffic and its behavior. Espressive's Financials Santa Clara-based Espressive was founded in 2016 by entrepreneur and angel investor Pat Calhoun. The Company offers artificial intelligence platform for enterprise service management (ESM) solutions to increase employee satisfaction and productivity. Espressive Barista - Virtual Support Agent Automate resolution of employee questions with AI. Espressive. 750M. Pat Calhoun, former SVP at ServiceNow, is Leading Espressive to Redefine How Employees Get Help—Significantly Increasing Employee Productivity and Satisfaction . Pat Calhoun Chief Espressionist at Espressive San Francisco Bay Area Computer Software. Pat Calhoun is a visionary leader with an intense focus on user experience and customer adoption. He has founded two companies – Airespace and Espressive. Pat Calhoun is a visionary leader with an intense focus on user experience and customer adoption. As CEO at Espressive, Pat is set to transform the enterprise self-service experience to a consumer-like approach that drives employee adoption and significantly reduces help desk calls. Look out for our weekly newsletter, to stay on top of the latest For you to have an optimal experience, we require that cookies be enabled on our site. Santa Clara, Calif. – July 31, 2018 – Espressive, the pioneer in AI for enterprise service management, today announced it has raised $23 million. Pat Calhoun is CEO/Founder at Espressive Inc. See Pat Calhoun's compensation, career history, education, & memberships. 69%.

Employee adoption. Pat Calhoun Espressive , a Santa Clara, Calif.-based artificial intelligence software developer, has raised $30M in a round of Series B financing led by Insight Partners and supported by … Thank you for subscribing to the HR Technologist newsletter. He has founded two companies – Airespace and Espressive.

Pat holds 35 patents and has been published in more than 16 publications. Pat also served as both CTO for the Cisco $14B switching, routing, wireless, and security access business and GM of the Cisco identity business. Santa Clara, CA 95054 ServiceNow – The Enterprise Cloud Company. It was founded with the intention of making it easier for employees to get help from their organization. In the upcoming webinar, Rumi Olsen, Partner Solutions Architect at AWS, and Pat Calhoun, Espressive founder and CEO, will discuss what has and has not worked with chatbot deployments for employee self-help use cases in 2019. Pat’s first startup, Airespace, grew revenues to over $80M in two years before being sold to Cisco for $450M. Most recently, Pat served as senior vice president of product at ServiceNow where he was responsible for ServiceNow applications.