BTW this isn’t isnt attack at you whatsoever. I’ll be the only user in the household who will actually be recording data. *,https://buy.garmin.com/en-US/US/accessoriesAndMapsUrls/010-01591-00.ep,Garmin Health: Enterprise Health Solutions. Support is usually pretty good at figuring that out and unblocking whatever the blocker is. Super disappointed in Garmin. They just look at chunks of text – big vs small.Of course, it works both ways. Why would someone obsess about weighing more in the evening compared to the morning is beyond me.Weighing less after exercise allows you to monitor sweat and fluids so is useful. shouldn’t they just sell stuff that works? Makes this scale utterly useless for me.I thought this was added a long while back, shown via the app?I’m travelling at the moment, so can’t validate it.Just open up your router for a moment, let it connect, find the MAC address in your router then white-list it and lock your router back down.I also second the suggestion of an update. As well as weight, they measure body fat and tell you your BMI. I also wonder why Garmin Index doesn’t.I have the same problem of getting exactly 7% BF for the last week. My problem is that it often does not sync to wifi after weighing. It remembers – instantly, and forever. I know what I look like when I’m 8% and it’s not how I look right now. When my body weight goes down, i.e. They really should not sell product that requires me to contact their support team as the product doesn’t do what it says it will do. Also open connect on their phone and look under devices and see if the scale is there and then check their user settings are there correctly.He never shows up as option on the scale after he accepts. I can no longer get past the wrench icon. Actually Ray, is it worth writing a mini update for this at all now the GC app had been updated and shows the metrics etc on the dashboard? 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Unfortunately you have to be a nit nicer than that, but hopefully Garmin read these comments and us customers can be as direct as we want. Why would you spend more to go through this hassle vs just getting a Withings? They want to sell high end items with low tech ideas. I think it all boils down to one thing: Will you actually log what you weight when you weigh yourself.If you look at that number, and think “Oh, I just had a big meal, that must be it, I’ll skip logging today”, then the $30 scale won’t work. Could you give me the link to their post? I’m hoping (with the rumors of the Fenix 6 series about to be announced later this month) that there will be a new scale that fixes the BF measurement problem so I can finally buy/use the Garmin scale.If you have an Index scale, and you want to send that data anywhere besides Garmin, I have an app called Smart Scale Sync which will let you send your weigh-ins to Strava, Fitbit, TrainerRoad, Peloton, Concept2, and Polar Flow. And while we’re at it, note that it does indeed require WiFi. So in efforts to combat the amount of emails I need to sort through on a daily basis, I’ve complied this “.Many readers stumble into my website in search of information on the latest and greatest sports tech products. Wifi connectivity should be part of a high end scale without having to order a anti+ device to set up or enable the bluetooth for data transfer or put a USB cable in the box to plug into the router for set up. They started out having to play nicely with others while the Garmin scale really only works with Garmin when it works.Just got off the phone with Garmin for the third time with no resolution on setting up the wifi on my Garmin Index scale. If this is just the way this device is it’s going back to the store.